Returns

For goods purchased after 14th March 2011

Bathrooms 4 U Direct are happy to accept items back that are not suitable. Please ensure that the following process is followed: 1) Written confirmation is given of your intention to return the goods email is the most acceptable format. Please email cs@Bathrooms 4 U Direct.co.uk. 2) Goods must not have been in your possession for a period in excess of 7 working days starting at point of signature. 3) Goods must be fit for resale and with the original packaging. If points 1-3 are met our customer services team will reply to your correspondence. You will be asked to complete a returns form. Once this is sent to us our customer services team will liaise with you to agree how and when the goods will be returned. It is with regret that goods that are clearly unfit for resale will not be accepted back. A returns reference will be provided by our customer service team. Please ensure that this is quoted on the returned item (please do not write this on the original packaging). Carriage costs for returning items rests with the sender. Larger returned items will incur a £5 handling fee. Items that have been installed will not be accepted back. Your right to return goods is protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334.htm. Cancellations will be charged at 1.5% of the total value of the purchase made if paid by credit card